Human rights concerns with the use of Palantir software in the NHS
February 2024
The current issue of the Amnesty magazine (Spring 2024) poses some human rights questions concerning the use by the NHS of the American firm Palantir to create a data platform. With recent revelations surrounding Fujitsu’s Horizon program used by the Post Office and which destroyed the lives and livings of nearly a thousand sub postmasters, we should take a careful look at the firms being used to do this IT and data work.
And looking at Palantir is not a pretty sight. Founded by the CIA, its primary interest is treating people as suspects or targets. Its software is used by both NSA and GCHQ and is designed as a surveillance tool. It is used by some police forces in the US in what is called ‘predictive policing’ which has a dubious history. It was used for workplace deportation raids also in the US as part of Donald Trump’s actions against immigrants. Another troubling use is by the Israeli military to ‘help the country’s war effort’.
A key investor is Peter Thiel, founder of PayPal who is, paradoxically, hostile to the notion of an NHS and to government aid programmes generally. He is a funder and supporter of Donald Trump.
The Amnesty article says ‘Any company linked to serious human rights abuses should be excluded from tendering for NHS contracts on grounds of ‘professional misconduct”. Essentially, the British public needs to be reassured that information gathered by Palantir won’t be harvested by them for other purposes.
American companies have had their eyes on the NHS for many years and have spent considerable sums trying to get contracts. It was likely to be a key issue in the UK/US trade deal negotiations post Brexit, now a lost cause. Palantir offered to assist the Covid-19 response for a fee of £1 (not one million) because it gave them an ‘in’ and the ability to build a datastore.
As we have learned from Horizon and the Post Office, as well as other IT disasters, there are many concerns about IT firms, their actual ability to do what they claim they will do, their integrity and the security of the data they collect. Major firms like X, Facebook, WhatsApp and others have shown a cavalier attitude to online safety for the young and other vulnerable individuals. We also have British politicians and ministers openly hostile to human rights issues and some would like to see the Human Rights Act abolished. This is a toxic mix. We will have the usual platitudes and reassurances about ‘online safety is our number one concern’ and other bromides, the reality being that it is way down their lists of priorities.
The people organising these contracts, the civil servants and the various ministers, have next to no experience of placing contracts or having anything like the expertise needed to keep an eye on this as was explained in Ian Dunt’s book How Westminster Works: and Why it Doesn’t. Twenty ministers came and went during the Post Office, Horizon scandal and did – or were able to do – nothing.
To use a firm with the history that Palantir has, with the history of blunders surrounding IT contracts and with ministerial oversight feeble or missing altogether is to court disaster and is a huge risk for the confidentiality and security of our private medical information.
The Salisbury and South Wiltshire group is 50 this year