Detention centre report published

Enquiry into the the shocking treatment of immigrants at Brook House published

September 2023

In September 2017, BBC Panorama broadcast a programme, Undercover: Britain’s Immigration Secrets, into the shocking treatment of detainees at the Brook House detention centre near Gatwick in Sussex. It followed months of undercover filming to expose a wide range of wrongdoing at the centre. Those who watched the programme were treated to examples of what the report refers to as ‘the use of racist, abusive and derogatory language by some of the staff towards those in their care, the effects of illicit drugs and the use of force by staff on on physically and mentally unwell people’. An enquiry was commissioned in November 2019 and it was published today (19 September 2023) in three volumes.

It showed one custody officer place his hands around the neck of a detained person and say “you fucking piece of shit, because I’m going to put you to fucking sleep” (para 14). Using force to restrain detained people who were physically or mentally ill was common (43).

Conditions at the centre were extremely poor. It was run at the time by G4S and then by Serco both given contracts the report explains, based largely on price with little regard to quality aspects. Misgivings about the tenders were not put into practice (19). The Senior Management Teams were poor and largely invisible to junior staff.

Although conditions were poor to begin with, and the proximity to Gatwick added noise to the problems, the Home Office carried on adding numbers of inmates thus sometimes increasing to three the number of occupants in the cells. The cells had no privacy concerning toileting (25).

The report opens by saying that it was a matter of ‘out of sight, out of mind’. The combination of hostile attitudes to immigrants and refugees, the use of contractors who were unequal to the job, Home Office failures and seemingly no sign of inspections or visits from outsiders to see what was going on, combined to create a toxic mix of arrogance, cruelty and gratuitously bad treatment of people many of whom had suffered trauma and in some cases torture. Indeed, it is reported today that Suella Braverman, the current Home Secretary, stopped inspections taking place at all. Detainees were isolated from the outside world. Language barriers made things worse. Basic freedoms were curtailed the report said. This took place here in Britain.

Priti Patel was the Home Secretary during this time and in her many speeches and interviews she has made no secret of her hostile attitude to refugees and immigrants. She talked up the crisis and played a part in creating an atmosphere of disdain for those arriving, increasingly at the time, in small boats. One of her proposals for example was to install wave machines to prevent boat people from landing on our shores. That Britain took a far smaller proportion of refugees than many other nations was seldom mentioned.

It is sometimes easy in situations such as this to focus on the front line individuals behaving badly and one thinks of other undercover programmes in care homes and institutions where people with disabilities are living and where bullying and other failures have been exposed. They are the visible end result but their behaviour is in turn a result of failings further up the food chain by people less visible. It is the politicians who set the tone and agree the funding or more usually, the cuts to funding. It is the system which prefers outside contractors employed largely on who will do the cheapest job, who have weak management systems and whose main interest is turning in a profit. It is the media which perpetuates myths of ‘invasions’ and that immigrants are not really refugees but ‘economic migrants’ or even coming here to enjoy our bounteous benefit system. The combined effects of this hostility and disinformation was that someone poorly trained on the front line of an overcrowded detention centre feels it is acceptable to treat vulnerable people in the way they did.

Immigration, and in particular those crossing the Channel in small boats, is a political hot potato at present. The temperature is only going to rise as the election date gets nearer with attempts to ‘weaponise’ the issue for political advantage. We should all be aware however, that it is people we are dealing with in centres such as this and the majority are genuine migrants from war or persecution. A majority win their appeals.